Privacy Policy for Mako 3D

Who We Are Mako 3D is an innovative 3D printing company providing both stock and custom 3D printed products through our website, https://mako3d.com. We specialize in transforming digital designs into physical realities, ranging from artistic models to functional parts, utilizing designs sourced from online open-source communities and those created in-house.

Contact Information

• Email: info@mako3d.com
• Phone: +90 561 616 66 64

What Personal Data We Collect and Why We Collect It We collect a variety of personal data to provide and improve our services:

• Names and Email Addresses for account management and communication.
• Transactional Data including purchase history for order fulfillment.
• Technical Data such as cookies to enhance website functionality and user experience.

Sensitive personal data may be collected only when necessary and with explicit consent, such as health-related information for custom product designs tailored to specific medical needs.

Data Collection Rationale Personal data is collected based on the legal requirements of operational necessity and user consent. This data supports essential functionalities like order processing, customer support, and service improvements.

Comments We capture data shown in the comment form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media Users can upload media files to our website. All uploaded files are publicly accessible unless otherwise stated.

Contact Forms We retain contact form submissions for six months for customer service purposes but do not use this information for marketing purposes.

Cookies Our website uses cookies to store information about visitors’ preferences and to enhance user experience on our site. Specific details of the cookies used are available in our detailed cookie policy.

Analytics We use [Specify analytics tool], which collects anonymous data. For opting out of analytics, visitors can follow the instructions provided in our analytics provider’s privacy policy [Link to policy].

Data Sharing We share data with third-party providers such as payment processors and cloud storage services. Details of these providers and the data shared are listed on our website with links to their privacy policies.

Data Retention We retain personal data as long as necessary for the purposes outlined in this policy:

• Contact form entries for six months
• Analytics records for one year
• Customer purchase records for ten years

Your Data Rights Users have the right to access, correct, delete, or restrict the use of their personal data. Instructions for how to exercise these rights are provided on our website.

Data Transfers We ensure that data transferred outside the EU is protected according to European data protection standards by using safeguards like Privacy Shield or model contractual clauses.

Additional Information We protect user data with encryption, two-factor authentication, and regular data protection training for our staff. Our data breach procedures include internal reporting systems and a contact mechanism for immediate action.

Third Parties We receive data from third parties involved in payment processing and logistics. Details about what data we receive and how it is used are disclosed in our policy.

Automated Decision Making We do not use automated decision making or profiling with user data.

Industry Regulatory Disclosure Requirements As a provider of 3D printed products, we comply with all applicable industry regulations concerning privacy and data protection.